There are options for clients of former Cary Street Partners broker Thomas Underwood III (CRD# 6006367) who suffered investment losses. He was registered with Cary Street Partners in Glen Allen, Virginia, from 2023 to 2024, when he was terminated regarding, “Conduct involving the exchange of electronic communications with customers not using the firm’s system.” He was also registered with Truist Investment Services, Inc. in Virginia Beach, Virginia, from 2021 to 2023, BB&T Securities, LLC in Richmond, Virginia, from 2018 to 2021, and BB&T Investment Services, Inc. in Fredericksburg, Virginia, from 2011 to 2018.
Thomas Underwood III Customer Complaints
He has been the subject of one customer complaint, according to his CRD report:
October 2025. “Investment losses from aggressive trading, including options, during the period June 2023 through May 2024.” The customer is seeking $1,875,581.20 in damages, and the case is currently pending. The complaint was regarding common and preferred stocks, index options, options, and exchange traded funds (ETFs).
Pursuant to FINRA Rules, member firms are responsible for supervising a broker’s activities during the time the broker is registered with the firm. Therefore, Cary Street Partners may be liable for investment or other losses suffered by Thomas Underwood III’s customers.
Erez Law represents investors in the United States for claims against brokers and brokerage firms for wrongdoing. If you have experienced investment losses, please call us at 888-840-1571 or complete our contact form for a free consultation. Erez Law is a nationally recognized law firm representing individuals, trusts, corporations and institutions in claims against brokerage firms, banks and insurance companies on a contingency fee basis.
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