Erez Law is currently investigating former Raymond James Financial Services, Inc. broker Mario Payne (CRD# 5445757) regarding structured product losses. He was registered with Raymond James Financial Services, Inc. in Jacksonville, Florida, from 2013 to 2019. He has been acting as owner and chief compliance officer with Planning Solutions International LLC (d/b/a TOAMS Financial) in Jacksonville, Florida, since 2019.
Mario Payne Customer Complaints
He has been the subject of eight customer complaints between 2009 and 2025, two of which were denied, according to his CRD report:
June 2025. “FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured.”
February 2025. “Claimants allege FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured. Allegation Activity Dates: 5/3/2013 – 2/8/2019.” The customer is seeking $4,000,000 in damages, and the case is currently pending.
January 2025. “Claimants allege FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured.” The customer is seeking $5,000,000 in damages, and the case is currently pending.
September 2024. “Claimants allege FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured. Allegation Activity Dates: 5/03/2013 – 2/08/2019.” The customer is seeking $3,600,000 in damages, and the case is currently pending.
September 2024. “Claimants allege FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured. Allegation Activity Dates: 05/03/2013 – 02/08/2019.” The customer is seeking $2,000,000 in damages, and the case is currently pending.
September 2024. “Claimants allege FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured.” The customer is seeking $3,000,000 in damages, and the case is currently pending.
Pursuant to FINRA Rules, member firms are responsible for supervising a broker’s activities during the time the broker is registered with the firm. Therefore, Raymond James Financial Services, Inc. may be liable for investment or other losses suffered by Mario Payne’s customers.
Erez Law represents investors in the United States for claims against brokers and brokerage firms for wrongdoing. If you have experienced investment losses, please call us at 888-840-1571 or complete our contact form for a free consultation. Erez Law is a nationally recognized law firm representing individuals, trusts, corporations and institutions in claims against brokerage firms, banks and insurance companies on a contingency fee basis.
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